LEGAL

Acceptable Use Policy.

Last updated: 19 September 2026

Inboxtel provides virtual numbers for legitimate SMS verification. We take abuse seriously — both because it's the right thing to do, and because bad actors ruin the Service for everyone else. This policy explains what's allowed and what isn't.

Bottom line: Use numbers for your own account verifications, or for legitimate business purposes. Don't use them to deceive, defraud, or harass anyone. If you abuse the Service, we will suspend you without refund and, where required, cooperate with law enforcement.

1. Who This Applies To

Every account holder. By using Inboxtel, you agree to follow this policy. "You" means you personally, and any business or organisation you're acting for.

2. What's Allowed

  • Verifying your own accounts on messaging, e-commerce, and social platforms
  • Testing your own products or services using virtual numbers
  • Legitimate business use where you have the right to create the accounts
  • Receiving one-time passcodes for your own use

3. What's Not Allowed

3.1 Fraud and deception

  • Impersonating any person, business, or organisation
  • Opening accounts on platforms where you're banned or suspended
  • Creating fake accounts to deceive, defraud, or mislead anyone
  • Using the Service to commit identity theft
  • Promoting or facilitating scams, pyramid schemes, or fraud

3.2 Abuse and harassment

  • Sending spam, unsolicited messages, or bulk SMS
  • Harassing, threatening, or stalking any person
  • Sharing, distributing, or threatening to distribute private information
  • Repeatedly contacting anyone who has asked you to stop

3.3 Financial crimes

  • Money laundering, terrorist financing, or any financial crime
  • Bypassing financial institution verification to commit fraud
  • Using the Service to facilitate sanctions evasion

3.4 Child safety

  • Any use involving the exploitation, abuse, or endangerment of minors
  • This applies everywhere, without exception. We report violations to the appropriate authorities.

3.5 Platform and security violations

  • Circumventing security measures of any platform
  • Bulk-registering accounts to abuse platform systems
  • Using numbers to attack, probe, or disrupt any service

3.6 Resale and sharing

  • Reselling numbers outside the Inboxtel Service
  • Sharing your account with others for commercial purposes
  • Using API access (when available) for purposes other than your own use

3.7 Illegal content and activity

  • Any use that violates Nigerian law or the laws of your jurisdiction
  • Any use to facilitate the sale of illegal goods or services
  • Any use connected to drug trafficking, human trafficking, weapons, or organised crime

4. Monitoring

We monitor account activity for the following purposes:

  • Detecting fraud and abuse
  • Compliance with applicable law
  • Protecting our providers and other users
  • Preventing account takeover

Monitoring includes:

  • Velocity checks (how fast numbers are purchased)
  • IP logging and geographic analysis
  • Pattern detection for fraud signatures
  • Manual review of suspicious accounts

We do not monitor the content of messages delivered to you. We do not read SMS codes. We only look at account behavior and patterns.

5. Enforcement

If we determine you have violated this policy, we may take any of the following actions depending on the severity and nature of the violation:

  • Warning — for minor or first-time issues
  • Temporary suspension — your account is frozen for a set period
  • Permanent termination — your account is closed, and you may not create a new one
  • Forfeiture of balance — in cases of fraud, funds may be withheld
  • Reporting to authorities — for criminal matters, we will cooperate with law enforcement

We reserve the right to suspend or terminate any account, at our sole discretion, at any time, without prior notice.

6. Reporting Abuse

If you become aware of abuse of the Inboxtel Service — by another user or otherwise — please report it to us:

  • Email: support@inboxtel.com
  • Include as much detail as possible: usernames, timestamps, screenshots, and a description

Reports are confidential. We investigate every credible report.

7. Appeals

If your account was suspended or terminated and you believe it was a mistake, you can appeal:

  1. Email support@inboxtel.com within 14 days of the action
  2. Explain clearly why you believe the enforcement was incorrect
  3. Provide any relevant evidence

Appeals are reviewed manually. We'll respond within 10 business days. Decisions on appeals are final.

8. Legal Cooperation

Where we receive valid legal requests from law enforcement or regulatory authorities, we cooperate fully. This may include sharing account data, transaction history, and IP logs as required by law.

9. Updates to This Policy

We may update this policy from time to time. Material changes will be announced on the Service or by email. Continued use of the Service after changes constitutes acceptance.

10. Contact

Questions about this policy? Email support@inboxtel.com.